Privacy Policy

Last updated: 1 November 2025
Controller: Nexomic Limited, Dublin, Ireland
(“Nexomic”, “we”, “us”, “our”)

At Nexomic, we are committed to protecting your privacy. This Privacy Policy explains what personal data we collect through our website nexomic.com, how we use it, the choices you have, and your rights under the EU GDPR, the Data Protection Act 2018 (Ireland), and related guidance from the Irish Data Protection Commission (DPC). (dataprotection.ie)

1. Scope

This policy applies to personal data collected through our website, contact/forms, analytics, and related online services (the “Services”).

2. What we collect

a. Information you provide

• Name, role and company (if you complete a form or request a demo)

• Email and any message you send us

• Preferences (e.g. if you sign up for updates)

• Recruitment/partnership information, if you submit it

b. Information collected automatically
When you visit nexomic.com we collect technical and usage data: IP address (stored/anonymised per GA4 EU handling), browser, device, pages visited, time/date, referring URL, and interactions. We use this for security, performance and analytics. (Google Support)

c. Information from third parties
We may receive limited information from providers we use to host the site, send communications, or measure performance.

3. Cookies and Google Analytics

We use cookies and similar technologies to operate the site and to run Google Analytics 4 (GA4). GA4 for EU traffic does not log or store IP addresses and offers regional controls, but the Irish DPC still requires valid consent for non-essential/analytics cookies. Your cookie banner should therefore let you accept or reject analytics cookies, and we will only fire Google Analytics when you consent. (dataprotection.ie)

What GA collects (examples):

• page views and events

• device, browser, language

• general location (at regional level)

• how you reached our site

Why: to understand which pages are useful, to improve content, and to secure the site.

Managing cookies: you can refuse non-essential cookies through the banner or your browser settings. If you withdraw consent, we will stop using analytics cookies on future visits.

4. Why we use your data (legal bases)

We process personal data on these bases:

1. Contract / pre-contract – to respond when you ask us for information or a service.

2. Legitimate interests – to run and secure our website, prevent abuse, improve content, and do basic audience measurement (where this can be done without non-essential cookies).

3. Consent – for analytics/tracking cookies and for optional marketing.

4. Legal obligation – to comply with Irish/EU law. (dataprotection.ie)

5. How we use your information

• to provide and improve the Services

• to personalise or secure your experience

• to respond to enquiries or form submissions

• to run analytics and quality improvement

• to develop new content, features or services

• to prevent fraud or misuse

• to enforce our Terms

This usage pattern mirrors the “administrative / service / marketing / R&D / security” structure you see in iOhealth, adapted for an Irish controller.

6. Sharing your data

We may share personal data with:

• website/hosting, security and IT providers

• analytics providers (Google, where you consented)

• professional advisers

• authorities or regulators where required by law

• another entity in the context of a corporate transaction

All providers are bound by contracts to use the data only on our instructions. If data is transferred outside the EEA, we rely on appropriate safeguards (e.g. EU Standard Contractual Clauses). (enterprise.gov.ie)

7. Retention

We keep personal data only as long as needed:

• webform/enquiry data: up to 12 months

• analytics data: according to GA4 retention settings (typically 14 months or less, depending on configuration)

• contractual/transactional data: as long as required by Irish tax/accounting law
  After that, we anonymise or securely delete it. (dataprotection.ie)

8. Your rights

You have the right to:

• access your personal data

• correct or update it

• erase it (in certain cases)

• restrict or object to processing

• withdraw consent (for cookies/marketing) at any time

• data portability

• object to direct marketing

To exercise these rights, please use the contact options on our website (Contact page). We may need to confirm your identity. You can also complain to the Data Protection Commission (Ireland) if you are unhappy with how we handle your data. (dataprotection.ie)

9. Children

Our Services are not intended for children under 16 in Ireland, and we do not knowingly collect data from them. (dataprotection.ie)

10. Changes

We may update this Privacy Policy from time to time. The “Last updated” date shows when it was last revised.